Terms & conditions

Welcome to Hackova Digital Print (the "Service", "we," "us," or "our"), a textile sublimation job-work business established in 2012. By accessing or using our website or submitting an enquiry to us, you agree to comply with and be bound by these Terms of Use ("Terms"). If you do not agree, please do not use the Service.

1. Acceptance of terms

By using the Service, you confirm that you are at least 18 years of age and legally capable of entering into this agreement. If you are using the Service on behalf of a business or entity, you warrant that you have the authority to bind that entity to these Terms.

2. Description of the service

Hackova Digital Print provides B2B textile sublimation job-work services, including but not limited to:

• Sublimation printing and processing for garment and fashion brands
• Enquiry-based order intake through our website contact form and WhatsApp
• Portfolio showcase of prior work and fabric samples

We do not operate an e-commerce checkout on this website. All orders are handled directly through enquiry, quotation, and confirmation between you and our team.

We may update or modify the Service, including its content and offerings, at any time without prior notice.

3. Enquiries and orders

a. Enquiry submission

Submitting an enquiry through our website form or WhatsApp does not constitute a binding order. All job-work orders are confirmed only after mutual agreement on specifications, quantities, pricing, and delivery timelines, communicated directly between you and Hackova Digital Print.

b. Pricing and quotations

Pricing is provided on a quotation basis specific to each enquiry and is subject to change based on order specifications, material costs, and quantities.

c. Delivery

Delivery timelines communicated at the time of order confirmation are estimates only. We are not liable for delays caused by third-party logistics providers or circumstances beyond our reasonable control.

d. Quality and disputes

Any concerns regarding job-work quality should be raised promptly upon receipt of goods. Resolution will be handled on a case-by-case basis in direct communication with our team.

4. Use of the website

a. Permitted use

You agree to use the website only for lawful purposes and in accordance with these Terms and applicable law.

b. Prohibited activities

You may not:

• Use the website for any unlawful purpose or to defraud us or any third party
• Attempt to gain unauthorized access to our systems or data
• Reverse-engineer, scrape, or attempt to extract source code from the website
• Impersonate any person or entity or misrepresent your affiliation with Hackova Digital Print
• Interfere with or disrupt the website or its servers

5. Intellectual property

All intellectual property rights in the website, including its design, portfolio images, logo, and content, belong to Hackova Digital Print or its licensors. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.

6. Data privacy

Information you submit through our enquiry form (such as your name, contact details, and business requirements) is used solely to respond to your enquiry and is not sold to third parties. By submitting an enquiry, you consent to being contacted via email, phone, or WhatsApp regarding your request. See our Privacy Policy for full details.

7. Third-party services

Our website may link to or integrate with third-party services such as WhatsApp for communication. We are not responsible for the practices or policies of these third-party platforms.

8. Disclaimers and limitation of liability

a. No warranty

The website and information on it are provided "as is" and "as available" without warranties of any kind, express or implied.

b. Limitation of liability

To the maximum extent permitted by law, Hackova Digital Print will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or our services.

c. Force majeure

We are not liable for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, strikes, or transport disruptions.

9. Indemnification

You agree to indemnify, defend, and hold harmless Hackova Digital Print, its affiliates, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the website or violation of these Terms.

10. Modifications to terms

We reserve the right to update these Terms at any time. Continued use of the website after such changes constitutes acceptance of the revised Terms.

11. Governing law and dispute resolution

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

12. Contact information

If you have questions about these Terms, please contact us: